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OPSO Staff

Shuttle Bus Rider Survey


WE VALUE YOUR OPINION!

The Office of Parking and Shuttle Operations is committed to providing quality service to its patrons. Because, we value your opinion, we are asking that you please take a moment to answer a few questions. Your responses will help us evaluate our efforts.

Date of survey: / /

1. What is your affiliation with Howard University? (please check all that apply)

Faculty Staff Student Visitor

2. Do you presently ride the Howard University Shuttle to the School of Divinity?

Yes No

3. What days of the week do you attend classes/work at the School of Divinity?
(Check all that apply)

Monday Tuesday Wednesday Thursday Friday

4. How often would you utilize a shuttle-bus from the Brookland/CUA Station (Red Line) if a shuttle were to take you to the School of Divinity or Main Campus?

Never 1-3 days a week 4-5 days a week


5. How often do you utilize the subway to travel to and from the School of Divinity?

Never 1-3 days a week 4-5 days a week

6. How often do you ride the HU Shuttle Bus to the School of Divinity from main campus?

Never 1-3 days a week 4-5 days a week

7. How often do you ride the HU Shuttle-bus to the main campus from the School of Divinity?

Never 1-3 days a week 4-5 days a week

8. How was the overall customer service you received from the shuttle service?

Excellent Good Fair Poor

9. How was the overall customer service you received from the Office of Parking and Shuttle Operations?

Excellent Good Fair Poor

10. Would you recommend our services to a friend, colleague or visitor?

Yes No

11. Have you recently visited our website, http://www.founders.howard.edu/parking/?

Yes No

12. Are there specific changes you would recommend to improve shuttle operations?

Yes No

If yes, please comment below:

Thank you for taking the time to complete this survey.

2002 Howard University, all rights reserved. Last updated: 16 April 2002
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